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Freight Forwarder ERP Solution

Mar 5, 2020
2 min read

Updated: Sep 25





It is an end-to-end, cost-effective freight forwarding solution with feature-rich sub-modules  that offer complete control over customer inquiries, quotations, bookings, ocean and air bill of lading, invoicing, and reports. Sophisticated ERP package that integrates all the processes and functions of the freight forwarding business under one central system:


  • Shipment Processing,

  • Shipment Tracing & Tracking,

  • Supply Chain Management (SCM),

  • Customer Relationship Management (CRM),

  • Billing & Financials, Business Process Management (BPM),

  • Business Intelligence (BI).


With more than 100 man-years of development FACE for Freight Forwarders is the most comprehensive and extensive software available for the Freight Forwarding industry.


  • We offer : a complete range of modular software for import and export forwarding, by air, sea or land, and for handling all types of shipments – full load, consolidation or assembly, including transshipment and on forwarding.

  • Transparency and visibility: Easy access to real-time information at all stages of the execution chain to empower customers – event management control, alerts and status messaging, scheduled reports, data transmission, web access.

  • Billing and accounting capabilities: A variety of accounting features including automatic invoicing based on tariffs and agreements, and reconciliation with logistics partners, especially agents, airlines and ocean carriers, to reduce time spent on recording and auditing invoices.

  • Management tools for controlling, monitoring and analyzing operations. Workflow management facilities, profit reports, queries, statistics and KPIs facilitate informed decision-making.

  • Production of all required documents: Airway bill, bill of lading, manifest, delivery order, shipping instructions, certificate of origin, and more. Documents can be archived digitally via the Document Management system, creating a paperless office.

  • Interfaces and structured messaging for ensuring connectivity and exchange of data with all business partners in the supply chain – customers, customs, port authorities, airlines, ocean carriers, couriers, warehouses, domestic transportation providers, and others.

Key business benefits


  • Unified business view of all operations with single-window access to varied processes

  • Enhanced data security and simplified data access

  • Effective decision-making with advanced information tools

  • Real-time communication between the warehouse and other stakeholders

  • Streamlined and optimized processes


Freight forwarding ERP software


Infotronicx Freight Forwarder ERP runs the whole forwarding business in one system, from customer enquiry and quotation to booking, ocean and air bills of lading, invoicing and reports.


It handles import and export forwarding by air, sea or land, and all shipment types, including full loads, consolidation, assembly, transshipment and on-forwarding.


Modules


  • Shipment processing: enquiries, quotations, bookings and bills of lading.

  • Tracking and tracing: real-time shipment status at every stage.

  • Billing and financials: invoicing and accounting for forwarding operations.

  • CRM: manage customers and enquiries.

  • Supply chain management: coordinate the movement of goods end to end.

  • Business process management and BI: standardise processes and report on performance.


Frequently asked questions


An ERP system built for freight forwarders that brings enquiries, quotations, bookings, documentation, billing, accounting and shipment tracking into one platform.

Yes. Billing and financials are part of the ERP, so invoicing and accounting run on the same shipment data.

Import and export by air, sea or land, including full loads, consolidation, assembly, transshipment and on-forwarding.

Use the Demo Request button on this page or contact our team, and we will arrange a walkthrough for your requirements.













 
 

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